The VP of Operations still had no idea how to plan for 2009. Communication from the top was as clear as mud. The company budget was supposed to be finalized by year's end -- yet ...
Almost everywhere we turn, trust is on the decline. Trust in our culture at large, in our institutions, and in our companies is significantly lower than a generation ago. Research ...
Employee retention is essential to maintain customer relationships and minimize recruiting and training costs. The keys to employee satisfaction and retention are founded on ...
By Rich Milgram, CEO, Beyond.com, Inc.
I recently read an article in the Philadelphia Inquirer referring to comments, made by Philadelphia Phillies Jimmy Rollins (MVP 2007), ...
A business organization is as good as the way it manages its employees. An employer requires comprehensive policies and procedures to enable the employer to fulfill its ...
Over the past five years, as iContact and Virante have grown, I've learned a lot about managing people. A business amounts to little without the people behind it. The two most ...
The holidays are quickly approaching! Yes it’s the season of togetherness and joy but it can also be a very stressful time inside and outside the workplace. We have to worry about ...
Successful leadership is not just about having objectives, devising plans, enforcing rules, developing relationships and executing ideas; it’s also about knowing who you ...
Benefit from the Hawthorne effect.
This is a phenomenon first noted way back in 1924—several years before the era's leading "can-do" guru, Herbert Hoover, led the ...
Many managers extol and even demand teamwork then set up situations, which destroy any possible team spirit.
Tip: Don't expect team players, if you haven't made it a team ...
For most people, work is a job. For leaders, it's much much more.
Roger Goodell, the commissioner of the NFL, conducted an employee satisfaction survey when he was chief ...
If you are honest, delegating effectively is probably one of the toughest challenges you face and you are not alone. Managers in all types and size of business avoid ...
What is corporate culture? A commonly accepted definition of corporate culture is the personality of an organization. Put in concrete terms, the corporate culture is "how ...
Leaders, consultants and managers must be competent in at least thirteen domains to even begin effectively managing creativity and innovation. Part 1 of Managing Creativity and ...
The performance review is the most powerful tool in a manager’s bag to improve productivity. The goal of performance appraisal is to establish clear expectations, reinforce good ...
While working for many years in the banking and healthcare industries, I noticed that many managers and supervisors detest writing performance appraisals. How do I know they ...
When three leading magazines (Harvard Business Review, Business Week, and Training & Development) all have cover stories about talent management the same month, it is safe to ...
In most cases, part-time employees present a special challenge when it comes to motivation. They do the “grunt” work, have little career choices, are often focused on other ...